Privacy Policy

Last updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support.

Personal Information:

  • Name, email address, and contact information
  • Government-issued identification documents
  • Financial information and trading history
  • Employment and income information

Technical Information:

  • IP address, browser type, and device information
  • Trading platform usage and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

  • Processing transactions and maintaining your account
  • Verifying your identity and preventing fraud
  • Providing customer support and responding to inquiries
  • Complying with legal and regulatory requirements
  • Sending important account notifications and updates
  • Improving our platform and developing new features

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Regulatory compliance: With financial regulators and law enforcement when required by law
  • Service providers: With trusted third-party service providers who assist in our operations
  • Business transfers: In connection with any merger, acquisition, or sale of assets
  • Legal protection: To protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Industry-standard encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Employee training on data protection best practices

Your Rights

Under GDPR and other applicable data protection laws, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability and restriction of processing
  • Withdraw consent where processing is based on consent

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal data in accordance with this privacy policy and applicable data protection laws.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Brokersure Ltd

Registered Office: CO5 9SE, United Kingdom

Phone: +44 1376 809041

Email: privacy@findaptix.com

Data Protection Officer: dpo@findaptix.com